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TAM Unit Leader. Job in Tampa, Florida, United States in MetLife, Inc.. Nelest.com
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TAM Unit Leader

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Job ID:

23061

Location:

Tampa, FL 

Job function:

Information Systems Management
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Posted:

03.10.2016

Employment Type:

Full time

Industry:

Financial
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Title:

TAM Unit Leader

Job Description:

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The TAM Unit Leader provides exemplary customer service by managing total absence claims in a timely and accurate fashion

Job Location

Tampa, FL

Job Description

Participates in customer presentations, new account implementations and special projects. Anticipates, resolves and responds to TAM claim problems or productivity issues. Works with customers to negotiate, arbitrate, and resolve issues, concerns, and expectations regarding process, service and performance guarantees. Accountable for ensuring team performance with delivery on customer commitments and high quality claim decisions. Acts as a project lead and /or participates in various project assignments. Conducts quality management reviews to ensure financial and decisional accuracy - identify training opportunities and process improvements as outcomes. Performs other related duties as assigned or required.

Job Requirements:

Typical Experience Bachelor's degree, 7+ years of claims experience with 2+ years of experience in leadership position.

Preferred Qualifications

Solid business knowledge of TAM products, Knowledge of medical procedures and terminology. Proficient in use of multiple systems and technology resources. Ability to read, interpret and explain contracts and TAM plans.

Required Education

High School Diploma or GED

Travel

Negligible

Business Category

Americas Region

Number of Openings

1

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, martial or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Note to Mobile Users: If viewing on a mobile device and would like to apply, please email the job to yourself and complete the application from a desktop/laptop.

Note to Desktop/Laptop Users: For immediate consideration, click Apply Now button below. You will be directed to complete an on-line profile which takes 10 - 15 minutes to complete. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Zip Code:

33650

Company Info
MetLife, Inc.
1095, Avenue of the Americas
New York, NY, United States

Phone:
Web Site: metLife.com

Company Profile

Company Info


MetLife, Inc.
1095, Avenue of the Americas
New York, NY, United States
Phone:
Web Site: metLife.com

TAM Unit Leader

col-narrow-left   

Job ID:

23061

Location:

Tampa, FL 

Job function:

Information Systems Management
col-narrow-right   

Posted:

03.10.2016

Employment Type:

Full time

Industry:

Financial
col-wide   

Title:

TAM Unit Leader

Job Description:

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The TAM Unit Leader provides exemplary customer service by managing total absence claims in a timely and accurate fashion

Job Location

Tampa, FL

Job Description

Participates in customer presentations, new account implementations and special projects. Anticipates, resolves and responds to TAM claim problems or productivity issues. Works with customers to negotiate, arbitrate, and resolve issues, concerns, and expectations regarding process, service and performance guarantees. Accountable for ensuring team performance with delivery on customer commitments and high quality claim decisions. Acts as a project lead and /or participates in various project assignments. Conducts quality management reviews to ensure financial and decisional accuracy - identify training opportunities and process improvements as outcomes. Performs other related duties as assigned or required.

Job Requirements:

Typical Experience Bachelor's degree, 7+ years of claims experience with 2+ years of experience in leadership position.

Preferred Qualifications

Solid business knowledge of TAM products, Knowledge of medical procedures and terminology. Proficient in use of multiple systems and technology resources. Ability to read, interpret and explain contracts and TAM plans.

Required Education

High School Diploma or GED

Travel

Negligible

Business Category

Americas Region

Number of Openings

1

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, martial or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Note to Mobile Users: If viewing on a mobile device and would like to apply, please email the job to yourself and complete the application from a desktop/laptop.

Note to Desktop/Laptop Users: For immediate consideration, click Apply Now button below. You will be directed to complete an on-line profile which takes 10 - 15 minutes to complete. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Zip Code:

33650
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