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Senior Data Engineer, Customer Service Analytics. Job in Los Gatos, California, United States in Netflix Inc.. Nelest.com
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Senior Data Engineer, Customer Service Analytics

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Job ID:

22811

Location:

Los Gatos, CA 

Job function:

Engineering, Information Systems Management
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Posted:

03.09.2016

Employment Type:

Full time

Industry:

Entertainment / Leisure / Recreation
col-wide   

Title:

Senior Data Engineer, Customer Service Analytics

Job Description:

Senior Data Engineer, Customer Service Analytics

Los Gatos, California

Netflix is a company that is transforming the way we watch television. We are leading the video streaming business and as we are now global, we are looking to build teams with very high concentrations of talent. Customer Service is one of the few verticals in which we clearly hear the sentiments of our customers. At Netflix, we take Customer Satisfaction very seriously, continuously driving satisfaction higher, by listening to what our customers tell us.

We are looking for an exceptional, highly driven Sr Data Architect that will take Customer Service analytics to the next level. A critical thinker who thinks 'outside the box' to find creative, elegant ways to solve technical challenges. Our tech stack includes Pig, Hive, Python, Spark, Cassandra, Teradata, Redshift, Elastic Search, R, just to name a few. You will be working directly with Global CS Leadership, Operations, Product Managers and Engineering teams, on complex data integrations and analysis to help drive decisions. We are looking for someone who is passionate about analytics, thrives in an evolving environment, brings an enthusiastic, collaborative and fun attitude, and delights in making a difference every day.

Responsibilities:

  • Own all CS data engineering and architecture
  • Work directly with stakeholders to understand their

Job Requirements:

(Essential):

  • Passionate about data and technology and extremely curious
  • Great attention to detail, thinking through downstream effects of data architecture on BI and analysis, as well as pre-emptively diagnosing potential pain points for stakeholders
  • Strong, recent, hands on expertise in data architecture and programming
  • Extensive experience working with distributed computing tools, such as MapReduce, Hadoop, Pig, Hive or other NoSQL or scripting experience
  • Working knowledge of Python
  • Strong data modeling background
  • Excellent communication skills: written, verbal and presentation skills is a must
  • Flexibility and comfort working in a dynamic organization with minimal documentation and process
  • B.S. or M.S. in Computer Science, MIS, Engineering or related field
Qualifications (Desired):

  • Some experience creating visualizations and working with BI tools
  • Experience in Customer Service analytics
A few more things to know:

  • We expect a lot. Our culture is unique and we live by our values, so it's worth learning more about Netflix at jobs.netflix.com.
  • We are a tight and driven team with big goals, so we seek individuals who are truly passionate about their work.

Zip Code:

95030

Company Info
Netflix Inc.

Los Gatos, CA, United States

Phone:
Web Site: www.netflix.com

Company Profile

Company Info


Netflix Inc.
Los Gatos, CA, United States
Phone:
Web Site: www.netflix.com

Senior Data Engineer, Customer Service Analytics

col-narrow-left   

Job ID:

22811

Location:

Los Gatos, CA 

Job function:

Engineering, Information Systems Management
col-narrow-right   

Posted:

03.09.2016

Employment Type:

Full time

Industry:

Entertainment / Leisure / Recreation
col-wide   

Title:

Senior Data Engineer, Customer Service Analytics

Job Description:

Senior Data Engineer, Customer Service Analytics

Los Gatos, California

Netflix is a company that is transforming the way we watch television. We are leading the video streaming business and as we are now global, we are looking to build teams with very high concentrations of talent. Customer Service is one of the few verticals in which we clearly hear the sentiments of our customers. At Netflix, we take Customer Satisfaction very seriously, continuously driving satisfaction higher, by listening to what our customers tell us.

We are looking for an exceptional, highly driven Sr Data Architect that will take Customer Service analytics to the next level. A critical thinker who thinks 'outside the box' to find creative, elegant ways to solve technical challenges. Our tech stack includes Pig, Hive, Python, Spark, Cassandra, Teradata, Redshift, Elastic Search, R, just to name a few. You will be working directly with Global CS Leadership, Operations, Product Managers and Engineering teams, on complex data integrations and analysis to help drive decisions. We are looking for someone who is passionate about analytics, thrives in an evolving environment, brings an enthusiastic, collaborative and fun attitude, and delights in making a difference every day.

Responsibilities:

  • Own all CS data engineering and architecture
  • Work directly with stakeholders to understand their

Job Requirements:

(Essential):

  • Passionate about data and technology and extremely curious
  • Great attention to detail, thinking through downstream effects of data architecture on BI and analysis, as well as pre-emptively diagnosing potential pain points for stakeholders
  • Strong, recent, hands on expertise in data architecture and programming
  • Extensive experience working with distributed computing tools, such as MapReduce, Hadoop, Pig, Hive or other NoSQL or scripting experience
  • Working knowledge of Python
  • Strong data modeling background
  • Excellent communication skills: written, verbal and presentation skills is a must
  • Flexibility and comfort working in a dynamic organization with minimal documentation and process
  • B.S. or M.S. in Computer Science, MIS, Engineering or related field
Qualifications (Desired):

  • Some experience creating visualizations and working with BI tools
  • Experience in Customer Service analytics
A few more things to know:

  • We expect a lot. Our culture is unique and we live by our values, so it's worth learning more about Netflix at jobs.netflix.com.
  • We are a tight and driven team with big goals, so we seek individuals who are truly passionate about their work.

Zip Code:

95030
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