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Team Lead - Operations. Job in Amsterdam, Netherlands in The Priceline Group Inc.. Nelest.com
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Team Lead - Operations

col-narrow-left   

Job ID:

22749

Location:

Amsterdam 

Job function:

Business Development, General Management
col-narrow-right   

Posted:

03.09.2016

Employment Type:

Full time

Industry:

Hospitality / Tourism, Tech / Software, Services
col-wide   

Title:

Team Lead - Operations

Job Description:

We are looking for an energetic, proactive, experienced and talented Team Leader to lead the PS Operations Team based in Amsterdam. The team consists of around 18 coordinators and has 2 Team Leads working very closely together.

The mission of the PS Operations is to optimize the Booking.com product by efficient planning, development and execution of projects on a global scale.

You will provide the team with guidance and support in their daily work as well as their personal and professional development through coaching and mentoring skills.

Together with your peers and manager you are expected to take an active role in developing the future strategy for the Operations Team according to business objectives and priorities. You will also need to be able to identify the impact of actions/projects on business in order to allocate resources based on current priorities, set deadlines and critically look at the team's involvement in projects and execution.

A large part of the team's work is to help achieve our new partnership and performance targets by creating and maintaining our Vacation Rentals and Global Chains inventory. In addition, we help other teams within Partner Services as well as other departments, to achieve their objectives. We also assist local teams with bulk actions for their group partners. Such project execution is possible through the use of large-scale data and a number of bulk tools and programs such as MySQL and Selenium.

The workload of the team is very diverse and subject to regular change, so we are looking for someone who is truly flexible, eager to constantly learn new things and always looking for ways to improve the way we work. This is an excellent opportunity to challenge yourself in your career and to strive towards operational excellence.

B.Responsible

  • Be responsible for part of the team's workload, both on a higher overview and priority level and in terms of technical and operational details
  • Find ways to optimize execution and improve efficiency
  • Frequently communicate with other teams and departments, as well as external partners, representing the team in stakeholder meetings and discussions
  • Liaise with Product Owners (and occasionally directly with IT developers), in order to get the technical and tooling needs of the team prioritised and worked on
  • Manage escalations and take ownership of situations to ensure speedy resolutions and effective communication to all stakeholders
  • Manage the workload distribution amongst the team, and encourage high levels of performance in line with strict deadlines and quality standards
  • Manage the performance and personal development of your direct reports
  • Be an effective Change Manager, leading the team through periods of change, displaying motivating and encouraging behaviors
  • Conduct quarterly performance conversations and end-of-year appraisals
  • Create and support an environment orientated to open communication, creative thinking, cohesive team effort and trust
  • Create and stimulate commercial awareness amongst the PS Operations team
  • Maintain the teams focus together with the Support Operations Manager
  • Be involved in the recruiting process of new team members

We offer:

We are looking for an energetic, proactive, experienced and talented Team Leader to lead the PS Operations Team based in Amsterdam. The team consists of around 18 coordinators and has 2 Team Leads working very closely together.

The mission of the PS Operations is to optimize the Booking.com product by efficient planning, development and execution of projects on a global scale.

You will provide the team with guidance and support in their daily work as well as their personal and professional development through coaching and mentoring skills.

Together with your peers and manager you are expected to take an active role in developing the future strategy for the Operations Team according to business objectives and priorities. You will also need to be able to identify the impact of actions/projects on business in order to allocate resources based on current priorities, set deadlines and critically look at the team's involvement in projects and execution.

A large part of the team's work is to help achieve our new partnership and performance targets by creating and maintaining our Vacation Rentals and Global Chains inventory. In addition, we help other teams within Partner Services as well as other departments, to achieve their objectives. We also assist local teams with bulk actions for their group partners. Such project execution is possible through the use of large-scale data and a number of bulk tools and programs such as MySQL and Selenium.

The workload of the team is very diverse and subject to regular change, so we are looking for someone who is truly flexible, eager to constantly learn new things and always looking for ways to improve the way we work. This is an excellent opportunity to challenge yourself in your career and to strive towards operational excellence.

B.Responsible

  • Be responsible for part of the team's workload, both on a higher overview and priority level and in terms of technical and operational details
  • Find ways to optimize execution and improve efficiency
  • Frequently communicate with other teams and departments, as well as external partners, representing the team in stakeholder meetings and discussions
  • Liaise with Product Owners (and occasionally directly with IT developers), in order to get the technical and tooling needs of the team prioritised and worked on
  • Manage escalations and take ownership of situations to ensure speedy resolutions and effective communication to all stakeholders
  • Manage the workload distribution amongst the team, and encourage high levels of performance in line with strict deadlines and quality standards
  • Manage the performance and personal development of your direct reports
  • Be an effective Change Manager, leading the team through periods of change, displaying motivating and encouraging behaviors
  • Conduct quarterly performance conversations and end-of-year appraisals
  • Create and support an environment orientated to open communication, creative thinking, cohesive team effort and trust
  • Create and stimulate commercial awareness amongst the PS Operations team
  • Maintain the teams focus together with the Support Operations Manager
  • Be involved in the recruiting process of new team members

B.Skilled

  • Enthusiastic, service minded and motivating team leader
  • Be a role model for the Booking.com values
  • Solution oriented
  • Experience with people management (at least 1 year) is required
  • Ability to give constructive feedback
  • Commercially minded and result driven
  • Good knowledge of Booking.com systems, Extranet
  • A

Job Requirements:

  • Enthusiastic, service minded and motivating team leader
  • Be a role model for the Booking.com values
  • Solution oriented
  • Experience with people management (at least 1 year) is required
  • Ability to give constructive feedback
  • Commercially minded and result driven
  • Good knowledge of Booking.com systems, Extranet
  • A

Company Info
The Priceline Group Inc.
800 Connecticut Avenue
Norwalk, CT, United States

Phone:
Web Site: www.pricelinegroup.com

Company Profile

Company Info


The Priceline Group Inc.
800 Connecticut Avenue
Norwalk, CT, United States
Phone:
Web Site: www.pricelinegroup.com

Team Lead - Operations

col-narrow-left   

Job ID:

22749

Location:

Amsterdam 

Job function:

Business Development, General Management
col-narrow-right   

Posted:

03.09.2016

Employment Type:

Full time

Industry:

Hospitality / Tourism, Tech / Software, Services
col-wide   

Title:

Team Lead - Operations

Job Description:

We are looking for an energetic, proactive, experienced and talented Team Leader to lead the PS Operations Team based in Amsterdam. The team consists of around 18 coordinators and has 2 Team Leads working very closely together.

The mission of the PS Operations is to optimize the Booking.com product by efficient planning, development and execution of projects on a global scale.

You will provide the team with guidance and support in their daily work as well as their personal and professional development through coaching and mentoring skills.

Together with your peers and manager you are expected to take an active role in developing the future strategy for the Operations Team according to business objectives and priorities. You will also need to be able to identify the impact of actions/projects on business in order to allocate resources based on current priorities, set deadlines and critically look at the team's involvement in projects and execution.

A large part of the team's work is to help achieve our new partnership and performance targets by creating and maintaining our Vacation Rentals and Global Chains inventory. In addition, we help other teams within Partner Services as well as other departments, to achieve their objectives. We also assist local teams with bulk actions for their group partners. Such project execution is possible through the use of large-scale data and a number of bulk tools and programs such as MySQL and Selenium.

The workload of the team is very diverse and subject to regular change, so we are looking for someone who is truly flexible, eager to constantly learn new things and always looking for ways to improve the way we work. This is an excellent opportunity to challenge yourself in your career and to strive towards operational excellence.

B.Responsible

  • Be responsible for part of the team's workload, both on a higher overview and priority level and in terms of technical and operational details
  • Find ways to optimize execution and improve efficiency
  • Frequently communicate with other teams and departments, as well as external partners, representing the team in stakeholder meetings and discussions
  • Liaise with Product Owners (and occasionally directly with IT developers), in order to get the technical and tooling needs of the team prioritised and worked on
  • Manage escalations and take ownership of situations to ensure speedy resolutions and effective communication to all stakeholders
  • Manage the workload distribution amongst the team, and encourage high levels of performance in line with strict deadlines and quality standards
  • Manage the performance and personal development of your direct reports
  • Be an effective Change Manager, leading the team through periods of change, displaying motivating and encouraging behaviors
  • Conduct quarterly performance conversations and end-of-year appraisals
  • Create and support an environment orientated to open communication, creative thinking, cohesive team effort and trust
  • Create and stimulate commercial awareness amongst the PS Operations team
  • Maintain the teams focus together with the Support Operations Manager
  • Be involved in the recruiting process of new team members

We offer:

We are looking for an energetic, proactive, experienced and talented Team Leader to lead the PS Operations Team based in Amsterdam. The team consists of around 18 coordinators and has 2 Team Leads working very closely together.

The mission of the PS Operations is to optimize the Booking.com product by efficient planning, development and execution of projects on a global scale.

You will provide the team with guidance and support in their daily work as well as their personal and professional development through coaching and mentoring skills.

Together with your peers and manager you are expected to take an active role in developing the future strategy for the Operations Team according to business objectives and priorities. You will also need to be able to identify the impact of actions/projects on business in order to allocate resources based on current priorities, set deadlines and critically look at the team's involvement in projects and execution.

A large part of the team's work is to help achieve our new partnership and performance targets by creating and maintaining our Vacation Rentals and Global Chains inventory. In addition, we help other teams within Partner Services as well as other departments, to achieve their objectives. We also assist local teams with bulk actions for their group partners. Such project execution is possible through the use of large-scale data and a number of bulk tools and programs such as MySQL and Selenium.

The workload of the team is very diverse and subject to regular change, so we are looking for someone who is truly flexible, eager to constantly learn new things and always looking for ways to improve the way we work. This is an excellent opportunity to challenge yourself in your career and to strive towards operational excellence.

B.Responsible

  • Be responsible for part of the team's workload, both on a higher overview and priority level and in terms of technical and operational details
  • Find ways to optimize execution and improve efficiency
  • Frequently communicate with other teams and departments, as well as external partners, representing the team in stakeholder meetings and discussions
  • Liaise with Product Owners (and occasionally directly with IT developers), in order to get the technical and tooling needs of the team prioritised and worked on
  • Manage escalations and take ownership of situations to ensure speedy resolutions and effective communication to all stakeholders
  • Manage the workload distribution amongst the team, and encourage high levels of performance in line with strict deadlines and quality standards
  • Manage the performance and personal development of your direct reports
  • Be an effective Change Manager, leading the team through periods of change, displaying motivating and encouraging behaviors
  • Conduct quarterly performance conversations and end-of-year appraisals
  • Create and support an environment orientated to open communication, creative thinking, cohesive team effort and trust
  • Create and stimulate commercial awareness amongst the PS Operations team
  • Maintain the teams focus together with the Support Operations Manager
  • Be involved in the recruiting process of new team members

B.Skilled

  • Enthusiastic, service minded and motivating team leader
  • Be a role model for the Booking.com values
  • Solution oriented
  • Experience with people management (at least 1 year) is required
  • Ability to give constructive feedback
  • Commercially minded and result driven
  • Good knowledge of Booking.com systems, Extranet
  • A

Job Requirements:

  • Enthusiastic, service minded and motivating team leader
  • Be a role model for the Booking.com values
  • Solution oriented
  • Experience with people management (at least 1 year) is required
  • Ability to give constructive feedback
  • Commercially minded and result driven
  • Good knowledge of Booking.com systems, Extranet
  • A
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