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Director, Business Development (Inside Sales Team). Job in Needham,MA,Dublin, Ireland in TripAdvisor, Inc.. Nelest.com
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Director, Business Development (Inside Sales Team)

col-narrow-left   

Job ID:

22521

Location:

Needham,MA,Dublin 

Job function:

Business Development, Sales
col-narrow-right   

Posted:

03.08.2016

Employment Type:

Full time

Industry:

Hospitality / Tourism, Tech / Software
col-wide   

Title:

Director, Business Development (Inside Sales Team)

Job Description:

TripAdvisor is seeking an experienced, team-oriented Functional Lead to horizontally drive Business Development in Inside Sales across three regions and multiple countries. Working closely with the Regional Heads of Inside Sales and reporting to the Vice President of Global Inside Sales, Hotel Solutions, you will have the opportunity to develop winning strategies and a world-class programmatic Inside sales team to significantly grow revenue in the region and continuously improve Business Development.

The Business Development team works to make TripAdvisor the partner of choice for the hospitality industry by engaging with our prospects and positioning our hotel solutions so that we can gain new customers and expand our customer base.

What You'll Do:

  • Grow our business by ensuring we have the best Business Development methods in place
  • Assess markets where we can expand our business development efforts
  • Collaborate on and execute the Go-To-Market Plan to beat financial and non-financial targets, ensuring TripAdvisor becomes the preferred marketing channel for hotels
  • Create a cadence to ensure coverage across all territories and regions
  • Create a global/regional governance model for Business Development to drive and review forecasts, pipeline and related KPIs
  • Create and refine the Customer Engagement Motion along with Training and Sales engagement and support delivery and ongoing coaching
  • Support and coach the Inside Sales teams to help retain & build talent across multiple cultures and languages
  • Encourage continuous improvement by identifying and prioritizing changes that will make a difference, then managing their effective global rollout
  • Drive global consistency in practices across Business Development
  • Work together with Marketing to ensure effective engagement in Business Development with digital marketing and contact by telephone
  • Design a plan for low touch segments to increase Business Development
  • Streamline the process and touchpoints between Business Development and other Business Areas such as Optimization, Continuity Sales and Customer Service
  • Coordinate promotional plans for customer Business Development in challenging areas
  • Recommend new approaches in Business Development in new products, promotions, offers, discounting, and pricing
  • The success of this role will be measured by achievement against Business Development targets and other key performance indicators and goals

Job Requirements:

  • Bachelor's degree, with post-grad studies such as MBA a plus
  • At least 10 years' commercial experience in sales at leading travel/hospitality companies, directory/listings, e-commerce, social networking, subscription or media/publishing company where digital sales and inside sales is an essential part of the value proposition
  • Ability to travel globally to the Inside Sales centers in APAC, EMEA and Americas
  • Proven ability to develop a business globally into a significant revenue-generating one
  • Experience in customer acquisition/new customer sales
  • A leader and motivational coach with a track record of achievement through others and working within a matrix environment
  • Experience with inside sales teams
  • Demonstrable sales ability with a proven track record of success in high volume, lower value sales with a focus on coverage
  • Comfortable in setting and achieving significant sales targets in a functional role, motivating achievement through influence rather than reporting lines
  • Excellent and inspiring collaborator
  • Confident presenter with excellent verbal and written presentation skills
  • Target-driven self-starter with ability to deliver on targets
  • Ability to ensure achievement is driven in the regions while maintaining a strategic vision and upholding TripAdvisor's value proposition
  • Ability to think creatively - particularly about consumer needs and potential solutions
  • Ability to lead by example in a fast-paced environment with a hands-on approach and demonstrated ability to multi-task
  • Strong organization and analytic skills
  • Excellent customer service skills, both direct and through digital systems
  • Second language is an advantage

Zip Code:

02492

Company Info
TripAdvisor, Inc.
400 First Ave
Needham, MA, United States

Phone:
Web Site: tripadvisor.com

Company Profile

Company Info


TripAdvisor, Inc.
400 First Ave
Needham, MA, United States
Phone:
Web Site: tripadvisor.com

Director, Business Development (Inside Sales Team)

col-narrow-left   

Job ID:

22521

Location:

Needham,MA,Dublin 

Job function:

Business Development, Sales
col-narrow-right   

Posted:

03.08.2016

Employment Type:

Full time

Industry:

Hospitality / Tourism, Tech / Software
col-wide   

Title:

Director, Business Development (Inside Sales Team)

Job Description:

TripAdvisor is seeking an experienced, team-oriented Functional Lead to horizontally drive Business Development in Inside Sales across three regions and multiple countries. Working closely with the Regional Heads of Inside Sales and reporting to the Vice President of Global Inside Sales, Hotel Solutions, you will have the opportunity to develop winning strategies and a world-class programmatic Inside sales team to significantly grow revenue in the region and continuously improve Business Development.

The Business Development team works to make TripAdvisor the partner of choice for the hospitality industry by engaging with our prospects and positioning our hotel solutions so that we can gain new customers and expand our customer base.

What You'll Do:

  • Grow our business by ensuring we have the best Business Development methods in place
  • Assess markets where we can expand our business development efforts
  • Collaborate on and execute the Go-To-Market Plan to beat financial and non-financial targets, ensuring TripAdvisor becomes the preferred marketing channel for hotels
  • Create a cadence to ensure coverage across all territories and regions
  • Create a global/regional governance model for Business Development to drive and review forecasts, pipeline and related KPIs
  • Create and refine the Customer Engagement Motion along with Training and Sales engagement and support delivery and ongoing coaching
  • Support and coach the Inside Sales teams to help retain & build talent across multiple cultures and languages
  • Encourage continuous improvement by identifying and prioritizing changes that will make a difference, then managing their effective global rollout
  • Drive global consistency in practices across Business Development
  • Work together with Marketing to ensure effective engagement in Business Development with digital marketing and contact by telephone
  • Design a plan for low touch segments to increase Business Development
  • Streamline the process and touchpoints between Business Development and other Business Areas such as Optimization, Continuity Sales and Customer Service
  • Coordinate promotional plans for customer Business Development in challenging areas
  • Recommend new approaches in Business Development in new products, promotions, offers, discounting, and pricing
  • The success of this role will be measured by achievement against Business Development targets and other key performance indicators and goals

Job Requirements:

  • Bachelor's degree, with post-grad studies such as MBA a plus
  • At least 10 years' commercial experience in sales at leading travel/hospitality companies, directory/listings, e-commerce, social networking, subscription or media/publishing company where digital sales and inside sales is an essential part of the value proposition
  • Ability to travel globally to the Inside Sales centers in APAC, EMEA and Americas
  • Proven ability to develop a business globally into a significant revenue-generating one
  • Experience in customer acquisition/new customer sales
  • A leader and motivational coach with a track record of achievement through others and working within a matrix environment
  • Experience with inside sales teams
  • Demonstrable sales ability with a proven track record of success in high volume, lower value sales with a focus on coverage
  • Comfortable in setting and achieving significant sales targets in a functional role, motivating achievement through influence rather than reporting lines
  • Excellent and inspiring collaborator
  • Confident presenter with excellent verbal and written presentation skills
  • Target-driven self-starter with ability to deliver on targets
  • Ability to ensure achievement is driven in the regions while maintaining a strategic vision and upholding TripAdvisor's value proposition
  • Ability to think creatively - particularly about consumer needs and potential solutions
  • Ability to lead by example in a fast-paced environment with a hands-on approach and demonstrated ability to multi-task
  • Strong organization and analytic skills
  • Excellent customer service skills, both direct and through digital systems
  • Second language is an advantage

Zip Code:

02492
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